Questions people ask about Sollo.

Sollo helps people in Japan find and understand official support, benefits, subsidies, and local services. It uses official Japanese government sources so you can check what may apply to you without reading long PDFs, calling offices, or guessing which office to ask.

Yes. Sollo has a free plan at ¥0 / month with basic Companion AI, limited checklists, basic solo discovery, and selected free events. Paid plans start at ¥980 / month (Premium) and add unlimited AI, advanced workflows, full step-by-step checklists, ward and city benefit alerts, and personal memory. Premium Plus at ¥2,480 / month adds life-event planning, digital document translation and support, small-scale financial planning, and expert referrals. Pricing is shown clearly before you pay.

Sollo helps you find and understand Japanese government support including unemployment benefits, health insurance after leaving a job, pension enrollment, visa and residence procedures, ward-office benefits, single-parent support, and local city-level programs. It converts complex bureaucratic processes into step-by-step guided flows (with checklists, office scripts, document templates, and deadline reminders) so you know exactly what to do and in what order, without feeling lost or embarrassed.

Sollo is built for anyone living independently in Japan. That includes foreign residents navigating visas, ward offices, pension, and insurance with a language gap; solo urban professionals who want quiet discovery and low-pressure social activities; and people going through life events like job loss, moving, pregnancy, single parenthood, separation, or financial stress. Sollo's tone is calm, private, and non-judgmental. That fits how many people in Japan actually prefer to live.

Yes. Sollo supports English, Japanese (日本語), Chinese (中文), Vietnamese (Tiếng Việt), Korean (한국어), Spanish (Español), and Portuguese (Português). Multilingual support is core to Sollo's mission. Japan had over 4.1 million foreign residents at end-2025, many of whom face real language barriers when trying to access government services, ward offices, and local benefits.

Sollo is not a general-purpose search engine or chatbot. It organizes official information around real-life situations rather than presenting a blank search box. The aim is to help people identify relevant public support, understand likely next steps, and verify details with the responsible official source.

The Sollo mobile app for iOS (App Store) and Android (Google Play) is coming soon. We are currently building and validating the product with early users in Tokyo, Chiba, Kanagawa, and Saitama. You can share your feedback now to help shape what we build before launch.

You can reach the Sollo team through the contact page or share product feedback using the User Feedback form. Your input directly influences what Sollo builds next. We read every response.