Common questions,
clear answers.

Sollo is solo lifestyle infrastructure for independent living in Japan. It is a Companion AI and solo-friendly discovery platform that helps people navigate daily life, access hidden government support, and engage in activities without forcing social engagement. Sollo pulls directly from official Japanese government sources so you can see what support is available and whether it applies to your situation — without reading PDFs, calling offices, or asking friends who might not know either.

Yes. Sollo has a free plan at ¥0 / month that includes basic Companion AI, limited checklists, basic solo discovery, and selected free events. Paid plans start at ¥980 / month (Premium) for unlimited AI, advanced workflows, full step-by-step checklists, ward and city benefit alerts, and a personal memory layer. The Premium Plus plan at ¥2,480 / month adds life-event journeys, digital document translation and support, micro-financial planning, and expert referrals. Monetisation is gentle — Sollo is designed to support vulnerable users and will never feel extractive.

Sollo helps you find and understand Japanese government support including unemployment benefits, health insurance after leaving a job, pension enrollment, visa and residence procedures, ward-office benefits, single-parent support, and local city-level programs. It converts complex bureaucratic processes into step-by-step guided flows — with checklists, office scripts, document templates, and deadline reminders — so you know exactly what to do and in what order, without feeling lost or embarrassed.

Sollo is built for anyone living independently in Japan. That includes foreign residents navigating visas, ward offices, pension, and insurance with a language gap; solo urban professionals who want quiet discovery and low-pressure social activities; and people going through life events like job loss, moving, pregnancy, single parenthood, separation, or financial stress. Sollo's tone is calm, private, and non-judgmental — culturally compatible with how many people in Japan actually prefer to live.

Yes. Sollo supports English, Japanese (日本語), Chinese (中文), Vietnamese (Tiếng Việt), Korean (한국어), Spanish (Español), and Portuguese (Português). Multilingual support is core to Sollo's mission — Japan had over 4.1 million foreign residents at end-2025, many of whom face real language barriers when trying to access government services, ward offices, and local benefits.

Sollo is not a general-purpose search engine or chatbot. As users put it: "I use Google or Yahoo when I know what I'm searching for. I use Sollo when I don't know what to do next." Sollo provides structured guided flows for real-life situations rather than a blank chat box. It understands Japan's ward-level benefits, local deadlines, and required documents — and combines that knowledge with an empathetic UX designed for solo living. Generic AI can be flexible; Sollo is trusted, local, and workflowed.

The Sollo mobile app for iOS (App Store) and Android (Google Play) is coming soon. We are currently building and validating the product with early users in Tokyo, Chiba, Kanagawa, and Saitama. You can share your feedback now to help shape what we build before launch.

You can reach the Sollo team through the contact page or share product feedback using the User Feedback form. Your input directly influences what Sollo builds next — we read every response.